iGus UK finds efficiency and productivity savings with simple Workflow System.

The essential management tool, clear, precise with information at a glance

Based in Northampton in the UK, and with global headquarters in Cologne, Germany, igus® is the largest producer of injection moulded polymer bearings and reinforced plastic cable carriers in the world. By constantly developing and producing new technical products using motion plastics, igus continues to deliver “cost down, tech up” to every customer.

Key to this development has been a continued drive to focus on customer service. Internal processes where staff can track, and trace orders quickly are essential to continuous improvement. T Cards Online has provided igus® with the right tool to meet their needs. By using this adaptable, simple, and clear system, information is available “At A Glance” to all the stakeholders in the process.

T Cards Online had already been in development for over 10 years when igus first started looking at the system back in 2020. Most of the features and functionality had been developed via “customer lead” consultation and feedback. Having been specialists in planning for 60 years, T Cards Direct were able to lean on their vast experience and knowledge of visual planning systems. One of the prime requisites from those consultations was to have an intuitive and flexible system that clients can easily bespoke to their own needs without exhaustive and costly software changes.

An example of a successful business in a competitive market, igus® has shown how important it is to give the right tools to help staff with their daily tasks. Systems like T Cards Online can make a big difference in making efficiency and productivity savings by simply co-ordinating tasks and communicating updates in a clearer way.